PRODUCT INQUIRY & FEEDBACK

• Are your products ready stock?

  Hi there! Yes our products are mostly ready stock! If the item happens to be on pre-order status, we will indicate the date of ETA (estimated time of arrival) on the product name. However, do bear with us as some products might go out of stock as we have multiple purchases from customers via d...

• Can I mix flavours/variants for your bundle Pack of 3's? (California toiletries)

  Hello there, Yes you can! When you order, just indicate your request under the remarks section, and we’ll try if we can fulfil your request.

• Do you offer warranty for your products?

  Hi there, Yes, we offer local warranty for all Electronic items, Baby Carrier and more. The warranty information is usually indicated in the product title. Do check with us if you need more information.

• How do I check expiry date for a product?

  Hi there! Expiry dates are usually stated in the title of the product listed. Should they be missed out or not indicated, you can find out about a product expiry date simply by emailing in to orders@agapebabies.com. We will get back to you as soon as we can! If you don't hear from us within 2 d...

• How do I enquire about a product?

  Hi there, If you have any questions regarding a product, you can email us at orders@agapebabies.com. We will get back to you as soon as we can. Due to overwhelming emails, kindly give us up to 3 working days to get back to you.

• How do I provide feedback on your products & services?

  Hi there, We greatly value and welcome your feedback and suggestions. You can write us a review by simply dropping us an email at orders@agapebabies.com.

• How old is Dreams Avenue dress line meant for?

  Hello there, The Dreams Avenue dress line is for kids who are approximately 3 to 8 years old. Here is a list of the sizes we offer, with the corresponding ages: 18 = 3 to 4 years old 20 = 4 to 5 years old 22 = 5 to 6 years old 24 = 7 to 8 years old

• Is there a physical store where I can let my kid fit the dresses?

  Hello there, Agape Babies is fully dedicated and focused on delivering the best to you online. As of now, we do not have a physical store. That, however, allows us to transfer our cost savings to you by offering everyday low prices online!

• I would like to purchase an item but it is out of stock. How can I order?

  Hi, No problem at all! On our website, you should notice a "Notify Me" button on the product that is currently out of stock. Please ensure that you are logged in, and click the button. When the item is back in stock, you will received an automated email in your inbox!

• What are the brands you carry? How do I find a brand?

  Hi there! You can head over to our brands page here where you can see all the brands that live on our store. If there is a brand that you love, but it's not on the list, do drop us an email at orders@agapebabies.com! We will try our best to bring the brand into our store and update you when it...

• What does ETA on the product title mean?

  Hello there! Estimated time of arrival (ETA) on the product title refers to an estimated date of the arrival of goods. The estimated date is provided by our supplier and the actual date of delivery might be slightly different from the ETA. We put some of our products back in stock and provide an...