Hi there!
If you are not home at the time of delivery, you can reschedule for another delivery.
You should receive an email from our courier company Roadbull, asking you to reschedule a delivery. Please note there is a maximum of two delivery attempts to deliver before the parcel is returned to us, and there will be a re-charge of $3.90-$10 for re-delivery. Otherwise, the item can be self collected from us after the courier company returns the package to us.
*Kindly note that playmats are subjected to a re-delivery fee of S$25 in the event that no one is home to receive the delivery.